Delete Account
You can delete your Comma account at any time, without contacting us.
In the app (recommended)
- Open Comma and go to Settings;
- Scroll to About and tap Delete Account;
- Confirm in the dialog.
Deletion takes effect immediately: the server-side account and sign-in credentials are removed and the app returns to the anonymous state.
What deletion covers
| Data | Handling |
|---|---|
| Server account and sign-in credentials (Apple / Google link) | Deleted immediately |
| Server session tokens | Revoked and deleted immediately |
| On-device history, recordings and translations | Stay on your device; delete the records in the app or delete the app to remove them |
| Recognition audio and transcripts | Not stored long-term in the first place |
Request by email
If you have uninstalled the app or cannot sign in, email support@wangshaoxing.com with "Delete Comma account" and the Apple / Google account you used. We will verify and delete it for you.
Note: deleting your account does not automatically remove recordings and history from your device. Delete those in the app as well.